Policies
At Brows by Lexus, we prioritize your privacy. This policy outlines how we collect, use, and protect your personal information.
Information Collection: We may collect your name, email, phone number, and payment details when you book a service, sign up for updates, or contact us.
Use of Information: Your information is used to process appointments, improve services, and communicate updates. We will never sell your data to third parties.
Data Security: We use industry-standard encryption and secure servers to protect your information.
Cookies: Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings.
Your Rights: You can request access to or deletion of your personal data by contacting us.
These terms govern the use of our website and services.
Appointments: Bookings must be made through our online portal or directly via contact. A deposit may be required to confirm your appointment.
Rescheduling and Cancellations: Reschedule or cancel at least 48 hours before your appointment. Deposits may be non-refundable for late cancellations or no-shows.
Service Agreement: All services are provided by Lexus in a professional and hygienic environment. Results may vary based on skin type and adherence to aftercare instructions.
Intellectual Property: Content, images, and designs on this site are copyrighted and cannot be reproduced without permission.
Your results depend on following the provided aftercare guidelines. Failure to do so may affect the quality and longevity of the service.
Responsibility: Aftercare instructions will be provided verbally and in writing. Clients are responsible for adhering to these.
Touch-Ups: One touch-up may be required for optimal results and is available within a specific timeframe. Additional costs may apply.
Guarantee: While every effort is made to ensure satisfaction, individual results vary based on skin type and care.
We aim for client satisfaction; however, due to the nature of our services:
No Refunds: All services are final and non-refundable.
Touch-Ups: Adjustments may be made during a follow-up appointment. Charges may apply for additional sessions.
Concerns: If you experience an issue, contact us immediately, and we’ll do our best to resolve it.
We adhere to the highest standards to ensure your safety.
Licensing: Lexus is fully licensed and follows all local health department regulations.
Sterilization: All tools are sterilized, and disposable materials are used for each client.
Contraindications: Clients must disclose medical conditions, allergies, or recent procedures during consultation. Services may be rescheduled if conditions contraindicate treatment.